My Account



How can I create an account?

To make a Nikastic Customer account, just click on the “My account” link located at the top of the majority of our website store pages and click on “Create an account.”  Patrons then should put in all of their personal information in the proper places on the form and click “submit". After that, you can immediately create orders, as well as create a personal account page and have access to any available special deals, and you can submit reviews on the products you buy. You can also sign up for the company newsletter.

Is it possible to edit my account information?

Yes, in order to edit, delete or change account data, just login to the account and you will see your account dashboard. Once there, you can change any of your account data as needed.


How much does shipping cost?

When a customer puts a product into the Shopping Cart and goes to checkout, the cost of shipping is then automatically added in the final phase of checkout. Your cost of shipping depends on the product, but the average cost is normally between $8 to $12 for normal USPS flat rates, UPS Ground or FedEx Ground delivery.


I can’t remember my password.

Nikastic patrons whose password has been lost or forgotten may choose the “forgot password” link located on the login page. Just put in your email address and Nikastic will send your password right to your chosen email account.

What are some tips for a great password?

When generating a password, you ought to stay away from passwords which would be easily guessed. Passwords should to be a minimum size of six characters, and should contain a mix of numbers and letters in order to produce a strong password that is hard to guess. Passwords uses are case sensitive, which means that they use upper and lower case, so be sure not to leave your CAPS LOCK on. Nikastic greatly recommends that its customers keep their passwords private; remember, if anyone knows what your password and your email address is, they would be able to get into your account.

What do I do if I want to return something?

In order to return an item, you must immediately contact us and use the Return Form that was inside the box with your order. We will give you a pre-addressed shipping label to make it easier for you to send an item back. Fill out Return Form, showing which item(s) that you are exchanging or returning along with the reasons. Be sure to pack the returned items along with your invoice. A refund will be returned onto the credit card used to pay for the article. It normally is between 3-5 business days once the package gets to the warehouse in order for the return to be handled. When it is handled, an email confirmation will be sent to you.


What do I do if I want to exchange an item?

If all that you wish is to merely exchange your item for a different product, then the top thing you should do is send back your product and ask for a complete refund and put in a new order. Be sure to contact the Nikastic Customer Support before you take this action. Then, the estimated delivery timeframe for the new item won’t be slowed down and it can be avoided that it is out of stock. There may be exceptions on some marked items. Please be sure to follow the precise item return policy that you can read on the item’s product detail page.


How does the return policy work?

Please be sure to read the item return policy for the exact item you are returning, which you can see on the item’s detail page. If you need more info, please click onto the Returns & Refunds link or check below the customer support section at the bottom of the main website menu page. You can always merely call us or use the email "Contact Us" form to ask questions if you desire.


What is the date you will ship my order?

All of the orders placed at the website are generally processed and shipped to customers within 3-7 business days. Holidays might cause a slight delay in this timeframe, so please note if any holidays are within your timeframe of the order.