Help Topics

Help Topics

Pricing & Billing

  • When will my credit appear on my account?
  • When will my credit card be charged?
  • What are the payment methods accepted?
  • I need a copy of my receipt/invoice.
  • I have a question on my order charges.
  • Do I have to pay sales tax?
 

Bonus Free Shipping

  • What is Nikastic Bonus Free Shipping?
  • Item eligibility guidelines for bonus free shipping.
 

Nikastic Customer Reviews & Rating

  • Customer Review making guidelines.
  • How do I create & submit a review?
  • Can I submit an anonymous review?
  • How do I rate a reviewing product?
  • How do I edit or delete my review?
 

Return & Refund Policy

  • Nikastic return, exchange & refund policy.
 

Shopper's Guide

  • How do I find my product?
  • How do I use a Nikastic store coupon?
 

Order Status

  • Did my order ship?
  • How do I cancel or change the amount of items in shopping cart?
  • How do I track my order?
  • My order never arrived.
  • An item is missing from my shipment.
  • My item doesn't work or is defective.
  • When will my order ship?
 

My Account

  • How do I create an account?
  • How do I edit my account information?
  • How much is my shipping?
  • I forgot my password.
  • How do I create a good password?
  • How do I return my product?
  • I received the wrong product.
  • What is your return policy?
 

Buyer Protection

  • What is Nikastic Buyer Protection?
 

Additional Support

  • What is your contact information?
  • Contact Us